Inside, you will find updates on a number of programs and initiatives that support our patients, medical staff, employees and the community. New York Hospital Queens finished 2011 in a strong position, despite continued turmoil in the economy and questions about the prospects of some other healthcare facilities in this area. As we write this letter in the first quarter of 2012, the challenges to health care delivery continue to arrive fast and furious.
|“ To keep pace and stay strong we rely upon the collective force of our trustees, management team, medical staff and dedicated employees. We focus on enabling more Queens residents to stay in Queens for medical care, and on enabling highly talented medical professionals to choose to serve patients right here in this community.”||
Our strategic plan focuses on the pillars of Quality, Service & Satisfaction, Our People, Financial Viability, and Growth. These five pillars support the high level of expertise and caring that this community has come to expect. From the strategic priorities we outlined in our last report, we can cite very good results, as the NYHQ team has:
Moving into 2012 and beyond, we continue to press forward with emphasis upon:
As always, there is so much more happening right here than we can
possibly include in one report. We hope that reading about the progress
and accomplishments of our team will spark your interest in learning
more. This website is a rich and current source of information and tools
to help the public and the medical community maximize each and every
experience with NYHQ and our team.
We also thank our entire community for its continued trust and support – you allow us to grow, and we work hard each day to deliver excellence you can trust and service you deserve.
Stephen S. Mills, F.A.C.H.E
President and Chief Executive Officer
George F. Heinrich, M.D.
Chairman, Board of Trustees
The President's Message
August 2009 - Present