A Message from our President & Chairman of the Board


June 2014

Dear Friends,

During a time of unprecedented and unsettling transformation in the healthcare industry and its funding resources, we continue to navigate through almost constant change and challenge. The implementation of our strategic plan is paying off in terms of increasing revenue opportunities and changing the way we manage ever increasing costs so that we can do more with less reliance on constricted financial resources, and still grow in ways that are important for our community.

You may notice that we have recently enhanced our corporate logo with more prominent use of the NewYork-Presbyterian Healthcare System brand identity. We have been a member of the System for 22 years, and this logo reflects our ongoing, integrated relationship in this system, as well as the heightened importance of our organization as a key part of the System. In a human reflection of this relationship, Gary Zuar has taken on the chairmanship of our board of trustees.

During the last year, NYP/Queens has made great strides, including:

  • Our program to increase access to our services and clinicians throughout the borough has gained tremendous traction. As of press time, three practices, Queens Diabetes and Endocrinology and Bayside Primary Care (formerly known as Barra, Coman, Rawlings), and the surgical practice of Kap-Jae Sung, M.D., have joined our hospital and are now members of our NewYork-Presbyterian/Queens physician group, New York Queens Medicine & Surgery, P.C.
  • At the same time, we added physicians and services to our Maspeth Multispecialty Care and Whitestone Primary Care practices. Additional practices are coming onboard in 2014 including new sites in Astoria (June), Auburndale and more.
  • In our 2013-2014 Annual Report to the Community, you can review our operating statistics, some of which reflect the increase in demand of our outpatient services. For example, we saw an increase of more than 2,000 additional ambulatory care visits in 2013 coming through our community medicine sites, which offer primary and specialty care to those with private insurance as well as Medicaid. In this period, we also performed 600 additional ambulatory surgery/endoscopy procedures.
  • The three offices of our joint venture, Main Street Radiology, are booming through patient and physician demand. In 2013 alone, approximately 265,000 radiologic procedures were performed. To accommodate our community’s needs, we are in the process of opening a fourth office at 72-06 Northern Boulevard in Jackson Heights.
  • Through a grant from the TransCanada/NYC Economic Development Corporation, we renovated our Pediatric Asthma Mobile Unit in order to care for children at Jacob A. Riis Neighborhood Settlement in Long Island City – right in the heart of “Asthma Alley.”
  • And, on the main campus, we have added experienced physician leaders in Trauma and Critical Care Medicine: Slobodan Jazarevic, M.D., and James Gasperino, M.D., Ph.D., M.P.H. NYP/Queens is currently a Level 1 Trauma Center, as designated by New York State. Additionally, we are working to become Level 1 – designated by the American College of Surgeons.
  • We have made significant investment in tools to enhance quality and safety, including the installation of an automated tablet-dispensing robot and IV compounding suite, located in our new Pharmacy, to help improve medication safety.
  • We are the official hospital for the New York Cosmos Soccer club! NYP/Queens provides complete medical and orthopaedic care to Cosmos players during games and practices.

Please take a look at our Annual Report and  learn more about what is happening, right here at NewYork-Presbyterian/Queens… and what our progress means to you and this great Queens community! As always, we thank you for your continued support of NewYork-Presbyterian/Queens, our talented and dedicated employees, medical staff, volunteers and trustees.

Stephen S. Mills, F.A.C.H.E
President and Chief Executive Officer

Gary Zuar
Chairman, Board of Trustees
– NewYork-Presbyterian/Queens
Senior Vice President, Finance
– NewYork-Presbyterian Hospital    

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