Whether you are suffering from a
minor or serious illness or injury, you want an emergency
room service that delivers rapid, expert medical care. But
you also want emergency room staff members who show concern
for the dignity, comfort, and confidentiality of their patients.
The New York Hospital Queens considers the total needs of
its patients, offering comprehensive care with a human touch.
An Expert Team at the Ready
The department is staffed by highly
qualified professionals who are dedicated to healing and
trained to provide the best care in the fastest possible
time.
All physicians specialize in emergency
medicine and are certified in advanced cardiac life support,
advanced trauma life support, and pediatric advanced life
support. Physician assistants and nurses specially trained
in emergency medicine and trauma are skilled in identifying
urgent medical conditions that require immediate intervention.
Each patient receives appropriate
medical screening immediately upon arrival and is triaged
into one of four, distinct care areas. Patients suffering
from serious medical conditions that must be treated aggressively
and patients with minor emergencies are cared for in separate
treatment areas.
Trauma Center Services
The emergency department at NYHQ
has been designated by the New York State Department of
Health a Level 1 Trauma Center and treats more than 1,000
adult and pediatric trauma cases each year. The Trauma Center
offers an expert staff of physicians specializing in surgery,
anesthesia, orthopedics, vascular radiology, and other specialties
to treat all traumatic injuries.
Fast Track Care
For less serious problems such as
sore throats, cuts and rashes, the department's "Fast
Track" section offers immediate and rapid evaluations
from 8 a.m. until midnight, seven days a week. A separate
entrance helps speed patients into a registration and waiting
area designed for Fast-Track patients. A separate staff
specially trained to handle minor emergencies can triage
and treat patients within 45 minutes.
Because of NYHQ's affiliation with
The New York Hospital-Cornell Medical Center, one of the
nation's most prominent teaching hospitals, the medical
center offers the latest in emerging technologies and specialty
treatment.
Specialized Care
The center provides the latest in
care for patients with cardiac emergencies such as chest
pain, heart attack, and high blood pressure. NYHQ
offers up-to-the-minute cardiac monitoring devices, including
an external cardiac pacemaker and defibrillator, and provides
advanced treatment to dissolve dangerous blood clots that
could cause a heart attack.
- A special, 24-hour pediatric emergency
room staffed by pediatricians treats children ranging
in age from infancy to 19 years
- A separate and self-contained isolation
room is available for patients with infectious and airborne
diseases
- An orthopedic treatment area offers
services such as casting, splinting, and bandaging.
For more specialized care, a team
of experts from pulmonology, cardiology, and perinatology
are available 24 hours a day.
A wide array of diagnostic tests,
including X-ray and sophisticated imaging capabilities like
MRI and CT scans are located immediately adjacent to the
emergency department. Blood bank and vascular radiology
services to detect strokes and injuries to blood vessels
are also nearby. Highly advanced and specialized services
including angioplasty, cardiac catheterization and cardiac
surgery are available at the medical center.
On Call Ambulance Service
NYHQ also offers on-call ambulance
service to Queens residents who wish to be transported to
the medical center for emergency treatment or admission.
The ambulance service is available 24 hours a day, 7 days
a week and is staffed by New York State certified EMTs and
paramedics who specialize in treating all types of emergencies.
Medicare, Medicaid, and most insurance plans are accepted.
Call (718) 670-2222 and the medical center will dispatch
an ambulance to you immediately. Of course, if you need
emergency treatment outside the hours of operation, dial
911.
Visiting
NYHQ welcomes visitors to its emergency
department for short visits at 10 minutes to every hour.
However, it is in the best interest of the patient to limit
visitors to one at the bedside. Of course, all visitation
is at the discretion of the nurse in charge. Please note
that the emergency department does not permit visitation
during the following times:
- 6:50 a.m. to 7:00 a.m.
- 2:50 p.m. to 3:00 p.m.
- 10:50 p.m. to 11:00 p.m.
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