As of July 10, 2015 the New York Hospital Queens is now
The NewYork-Presbyterian/Queens Department of Public Affairs is
available 24 hours a day, seven days a week. We can provide medical
experts, assist with health news reports or other inquiries.
Click here for more News Releases
Media Inquiries for Patient Information
NewYork-Presbyterian/Queens is committed to protecting the privacy and
confidentiality of our patients and their medical information. The
Public Affairs Department provides patient conditions in accordance with
the American Hospital Association guidelines contained in the Health
Insurance Portability and Accountability Act (HIPAA).
Verifying if a Patient is at this Hospital
To inquire whether a patient is at NewYork-Presbyterian/Queens,
journalists should contact the Public Affairs Department.
Journalists must have the patient’s full and correct name.
Our staff will confirm whether the patient is included in the
A patient has the option to “opt out” of the hospital’s
directory. In this case, our staff will not be able to confirm
whether the patient is at the hospital.
Procedure to Obtain a Patient's Condition
To inquire about a patient at NewYork-Presbyterian/Queens, journalists
should contact the Public Affairs Department.
Journalists must have the patient's full and correct name.
Our staff can only provide one-word descriptions about a
patient's general condition. See patient conditions below.
The release of any medical information beyond a one-word
condition requires written authorization by the patient or the
patient's legal representative.
We will acknowledge the death of a patient only after
next-of-kin have been notified.
Definition of General Patient Conditions
Undetermined: Patient is awaiting physician and
Good: Vital signs are stable and within normal limits.
Patient is conscious and comfortable. Indicators are
Fair: Vital signs are stable and within normal limits.
Patient is conscious but may be uncomfortable. Indicators are
Serious: Vital signs may be unstable and not within
normal limits. Patient is acutely ill. Indicators are
Critical: Vital signs are unstable and not within
normal limits. Patient may be unconscious. Indicators are
According to the Health Insurance Portability and Accountability Act
(HIPAA), the word "stable" is not used as a condition.
Interim Vice President,
Public Affairs & Marketing
Telephone: (718) 670-1065
Telephone: (718) 670-2374
Calls After Hours
dial “0” for operator, ask to page on-call Public Affairs