Leaving the Hospital

Discharge Notice

The doctor responsible for your care during your hospital stay will coordinate your checkout from the hospital. 

• Your hospital care team will give you final instructions including your treatment plan and medication schedule.
• You will receive a written notice when your doctors decide that you are ready to leave the hospital. If you believe that you are leaving too soon, the written notice gives you the right to request a longer hospital stay by appealing your discharge.

Checkout Time

Official hospital checkout time is 11 a.m.

• If you are being picked up, please note checkout time in order to make appropriate transportation arrangements.

Assisted Arrangements

Case managers and social workers can help make arrangements for you when you leave. 

• In some situations, a case manager works with your doctor and insurance carrier to arrange for home care assistance and services that you may require at home as you recover.
• Our social workers can assist patients with placement in nursing homes or rehabilitation facilities or for counseling services.

Your Hospital Bill

To learn more about hospital charges before your procedure or hospital stay, call (718) 670-1133. Once you leave the hospital, you may receive more than one bill. Hospital costs are divided into two separate groups: technical and professional.

• Technical Costs. This includes equipment and professional support staff such as nurses, dieticians and social workers.
• Professional Costs. This includes doctors giving you care or analyzing your results during your stay, such as emergency room doctors, surgeons, anesthesiologists, cardiologists, radiologists or pathologists.

• Pay your bill online!

Financial Counselor

If you have questions about a bill received, call (866) 652-7517.

Difficulty Paying for Hospital Bill

We provide help to individuals who may want to learn more about qualifying for medical assistance.

• Medicaid Eligibility Unit. If you have difficulty paying for your hospital bill, our Medicaid Eligibility Unit can perform an income evaluation, create a list of necessary documentation, and complete and file the application with the New York State Department of Medical Assistance. If approved for Medicaid, you may receive part or full coverage for your current hospital and physician bills and future medical bills. To determine if you qualify, contact our Medicaid Eligibility Unit at (718) 670-1329.
• Financial Aid. We offer financial aid to residents of our demographic area who are unable to pay the full hospitalization charges. To learn how to apply for financial aid before or during hospitalization, call (718) 670-1328. If you need to apply for financial aid after hospitalization, call (866) 252-0101.