"Customer service seems to be paramount at NewYork-Presbyterian/Queens Diagnostic Laboratories. My questions always receive prompt and courteous attention and when I call with a request, I actually speak to a real person instead of a recording! The client service department includes technical staff who are always able to resolve whatever issue has prompted my call."
"I have been able to set up pick-up and delivery schedules that are convenient for my staff and I never have a problem arranging for special, emergency pick-ups when these become necessary at odd hours."
"Turn around is much faster than it was when I used other labs. NewYork-Presbyterian/Queens Diagnostic Laboratories performs an increasing numbers of tests on site, and has direct-link communications with the reference labs that perform the unusual tests that I occasionally need."
"My partnership with NewYork-Presbyterian/Queens Diagnostic Laboratories allows me to have remote access to lab values on both my office practice patients and those I'm following in the hospital, and I'm comfortable knowing that NewYork-Presbyterian/Queens Diagnostic Laboratories is certified by the Joint Commission, the state of New York and the College of American Pathologists."