Ambulatory Care

The Ambulatory Care Department partners with the major clinical services to provide care in medicine, surgery, obstetrics, gynecology, and pediatrics. These services are delivered on the main campus of the NYHQ and at off-site locations. These include eleven, Article 28 community sites that help NYHQ to blanket the Queens community with points of access to the finest in primary care medicine.

Facilities

• The Family Health Center
• The Hollis Women's Center
• The Jackson Heights Family Health Center
• The NYHQ OB-GYN Ambulatory Care Center
• The Queens Eye Center
• The Specialty Care Center
• The Theresa Lang Children's Center
• The Trude Weishaupt Memorial Satellite Dialysis Center

These Centers served 9,300 new patients during 2001, with total patient visits amounting to 66,000.

The Department leads the Medical Center's efforts in primary care development. Over time the Department has evolved to focus its methods on community medicine through the development of its outreach programs. The Ambulatory Care Department has taken the lead to reach out to the community in new ways, organizing community groups and inviting neighborhood organizations to discuss their health care needs with NYHQ representatives.

Through the Department's Community Outreeach Program, the non-English speaking residents of Queens can gain access to health care services through someone who speaks their language and understands their customs. The Department organized and participated in over twenty community events such as health fairs, screenings, and health education lectures.

HealthOutreach® was initiated in 1996 through a partnership with the NYH Network and is a program for older adults and their families. It provides centralized access to hospital and community programs, specialized to meet the health and social needs of the elderly.

Since 1987, as part of a contract with the New York City Department of Homeless Services, the Department has provided medical services at the Borden Avenue Veteran's Residence in Long Island City, affording shelter residents direct access to primary care. Approximately 605 new residents of the shelter benefited from this program in 2001, with a total of 4,625 patient visits for the year. The Department also has a contract with the Health Care for the Homeless Program. It reached out to 660 new residents of selected Queens shelters in 1996 with approximately 3,751visits for the year. The Program provides primary medical and social services, HIV education and testing and special education such as parenting skills to clients at homeless shelters, thus reaching a population otherwise unlikely to seek care at established health facilities. The Department is also the recipient of a New York State State Department of Health grant to extend HIV education and testing into the Latino community. In conjunction with the Infectious Disease Division, the Department also received a grant from the New York State Department of Health to provide HIV clinical education to professional and non-professional staff throughout the borough of Queens.