The majority of people seeking eye care will do so because of refractive error. Correction of such errors with external lenses ("glasses") or lenses placed over the cornea ("contact lenses") is the central function of the Refraction Service.

For special needs patients, particularly the very young, elderly or infirm, Queens Eye Center provides "portable autorefraction." This modern instrumentation allows the doctor to obtain good measurement of refractive error without need for the more typical but cumbersome and lengthy refraction exam.

For patients with certain types of insurance, refraction can be followed by on-site dispensing of glasses. Those choosing contact lenses will be fitted accurately and will obtain appropriate education in the safe use of contacts and in general eye care.