Dear Colleagues:

National Nurses Week is celebrated annually in May around the birthday of Florence Nightingale, the founder of modern nursing.  This is a moment to make sure that we recognize the absolutely critical role that the profession, and the practice, of nursing, plays every day around the world --and right here.

Last year alone, our NYHQ 1,037 nurses cared for more than 35,000 inpatients, helped deliver nearly 4,000 babies and treated more than 115,000 emergency room patients. Our nursing staff is mainly comprised of registered nurses, and also includes licensed practical nurses, senior level nurses in administration, nurse practitioners, nurse educators and nurse’s aides.

Nurses have a special place in my heart (and not only because my wife and my daughter are nurses). Every hospital administrator knows that nurses are the heart and soul of a hospital.  Their skills and compassion are reflected in the quality medical care they provide to our patients during their most vulnerable time physically and emotionally. 

We credit our nursing professionals with the significant improvements we have accomplished in patient safety as shown by our dramatic system-wide reductions in hospital-acquired infections, pressure ulcers and injuries resulting from falls.

Patient safety is at the core of our nursing work, and the National Patient Safety Goals are central to the Joint Commission’s guidelines for hospitals. As I reported last month, The Joint Commission, the national accrediting body for health care facilities, recently granted us three-year re-accreditation.

We are grateful to our nurses for their dedication to our patients and their contributions to making NYHQ an environment that people can trust for high quality care.

On May 7, we look forward to announcing the 2010 winners for our nursing awards, which includes Nurse of the Year, the Nurse Leader Award and the Compassion Award.


Stephen S. Mills, F.A.C.H.E.




Recruiting Patients for Research Study on Knee Treatment
We are actively looking for patients between the ages of 40 to 60 with knee cartilage problems to take part in an IRB-approved research study of an investigational resurfacing implant device. Jeffrey E. Rosen, M.D., chairman, Orthopaedics and Rehabilitation, is the principal investigator at NYHQ for the "HemiCap” study. Enrollment is currently active, and the study involves a 24-month follow-up period. For more information, please contact Dr. Rosen's office at 866-670-OUCH.

We Showcase Our Honorable Mention Employees
For the past 10 years— a “rose brigade” of hospital administrators visits hospital units congratulating those employees who have received “Honorable Mention” or special recognition in letters sent to the hospital, patient satisfaction surveys or from the Applause program.  Recently, we saluted 408 individuals for being recognized during the fourth quarter of 2009. That recognition means that the individual’s actions led to someone taking the time to thank them for how they were treated. These individuals have been successful in delivering a satisfying experience, and we honor them for this success.

Blood Donor Center Celebrates Heroes

  The Corporate Blood Donor Program engages the business community in a two-pronged effort to increase community awareness of the need for blood donation and to gather blood. This year we honored Capital One Bank, Duane Reade, Local 3 IBEW, Waldbaum’s and White Castle as our partners and sponsors for corporate-led blood drives during 2009. With the assistance of those organizations, we collected 352 pints of blood. We recently congratulated these corporate heroes at our Caring Heart Corporate Awards luncheon.

In addition, the Blood Donor Center held a special “thank you” reception for 40 regular donors at Silvercrest Center for Nursing and Rehabilitation who contributed blood in 2009. More than two-thirds of this group donated blood multiple times to our hospital’s program.


Donate Life!
April was National Donate Life Month. Each day in the United States, an estimated 18 people die because of the shortage of donated organs. At the same time, a new name is added to the national waiting list approximately every 11 minutes. New York Hospital Queens calls upon individuals to add their names to the organ, eye and tissue donor registry. To register, go to

City Council Recognizes NYHQ for H1N1 Vaccination Efforts


The New York City Council issued a proclamation honoring our hospital for inoculating 700 New Yorkers as part of a citywide H1N1 vaccination program last fall. Our community-based vaccination drive was organized through our Ambulatory Services Division, which worked in collaboration with the Primary Care Development Corporation (PCDC) and the NYC Department of Health, which had support from the NYC Council.


We are happy to welcome a new member to the Board of Trustees.

New Trustee
Joseph R. Ficalora, Chairman, President and Chief Executive Officer of New York Community Bancorp has joined the Board of Trustees.  New York Community Bancorp is the fourth largest thrift in the United States and the largest in New York State.  It is the 22nd largest bank holding company in the nation.  The savings bank subsidiary of the Bancorp, New York Community Bank (NYCB), was founded in 1859 in Flushing, and it serves this area via its four local bank divisions: Queens County Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank, and Rosyln Savings Bank.  Mr. Ficalora is very active in our community, serving on multiple boards of business and cultural organizations.

Our physicians and clinicians present their work at medical conferences and in publications for the advancement of medicine.

Moshe Rubin, M.D., director, Gastroenterology Division, served as lead investigator in a research study that sought to determine whether vitamin D levels are associated with a persons’ ability to resolve a C-diff infection. These findings will be presented in May at Digestive Disease Week in New Orleans, one of the largest annual gatherings of physicians and researchers in the fields of gastroenterology, hepatology, endoscopy and gastrointestinal surgery.

Nicole Manfield, D.P.T., inpatient physical therapy supervisor, presented her doctoral thesis at Upstate Medical University on "Using the Nintendo Wii to Improve Upper Extremity Motor Function and Quality of Life Post Stroke." The American Physical Therapy Association at the Combined Section Conference has also accepted her presentation for Physical Therapy in New Orleans in 2011. Congratulations to Dr. Manfield on recently achieving her doctorate in Physical Therapy.

Amit Chandra, M.D., emergency medicine attending physician, co-edited the Tarascon Global Health Pocketbook, a newly published reference guide. Several additional NYHQ physicians also authored chapters, including emergency medicine attending physician Sanjey Gupta, M.D., emergency medicine resident Craig Spencer, M.D., and emergency medicine chief residents Daniel Irving, M.D., Cheri Finalle, M.D., and Joseph Walline, M.D.

Michael S. Radeos, M.D., M.P.H., emergency medicine research director, and Fernando Silva, M.D., former emergency medicine resident, co-authored a manuscript entitled “Real-time lung ultrasound for the diagnosis of alveolar consolidation and interstitial syndrome in the Emergency Department” that appeared in the April, 2010 issue of the European Journal of Emergency Medicine.

Sandy Saintonge, M.D., M.P.H., pediatric emergency medicine attending physician, presented her research entitled “Socio-demographic Predictors of Vitamin D Deficiency in Pregnant Women: NHANES 2003-2006” at Women’s Health 2010: the 18th Annual Congress, held in Washington DC in March. 

Steven Reichert, M.D, director of the internal medicine residency program, and Abey Thomas, M.D., attending physician, co-authored a chapter, “Mentoring a Vulnerable Cohort for Success: The Special Case of the Foreign Medical Graduate” in a new publication from the American College of Physicians, titled Mentoring in Academic Medicine.

It is an honor for us when other organizations honor our hospital team members for their health care service.

The United Hospital Fund has announced Marlene Edith Post, member, NYHQ Board of Trustees, as the 2010 honoree for the 20th Annual Tribute to Hospital Trustees. The honor salutes those board members who have demonstrated exemplary individual service and hospital leadership in quality improvement and patient safety.

Dolores Reisert, R.N. (pictured above, second from right), nurse manager of Ambulatory Surgery, was among a select group of women honored recently at the Queens Courier 8th Annual Top Women in Business Awards dinner. The program, held at Terrace on the Park, honors metropolitan area women who have demonstrated outstanding leadership within their business and local communities.

The Queens Advisory Board of VISIONS/Services for the Blind and Visually Impaired has announced that Joseph J. Abularrage, M.D., chairman, Pediatrics Department, and Sang Woo Lee, M.D., director, Ophthalmology Division, will be honored for their community service assisting the visually impaired at the 26th annual luncheon awards presentation in May.

The New York Chapter of the Arthritis Foundation announced that in October it plans to honor Magdalena Cadet, M.D, director, Rheumatology Division, for her contributions to arthritis care and research at the 16th Annual Queens Leaders’ Awards. John Sciortino, Senior Vice President and Chief Operating Officer serves as the 2010 awards committee chairman.

Additionally, this spring, on behalf of our hospital, Dr. Cadet organized New York Hospital Queens’ team to raise money for an Arthritis Foundation walk/run marathon.


State of the Hospital for the Community

Several Physians presented detailed updates on clinical programs. Pictured with Mr. Mills (center), from left to right are: Chong Park, M.D.; director, Cardiology; Kathy Huang, M.D.; attending physician, minimally invasive and robotic surgery in Obstetrics/Gynecology; Mitchell Chorost, M.D.; Director, Surgical Oncology; and Jeffrey Rosen, M.D., Chairman, Orthopaedics and Rehabilitation.

Queens community leaders, elected officials, and members of the news media attended our Annual "State of the Hospital" presentation last month. The presentation included our vision, accomplishments and priorities for 2010.

Some of the highlights discussed included the hospital's new web site, detailed updates on clinical programs such as cardiovascular, orthopaedics, minimally invasive surgery and our comprehensive cancer services. We also announced that beginning in May, we will begin to use the DaVinci Robot for select minimally invasive surgeries such as gynecologic procedures.

Also discussed were the external influences that impact our hospital, such as the global economy. The presentation placed particular emphasis on the need for funding for expansion of the Emergency Department, more Intensive Care Unit beds and additional primary care facilities.

The presentation included a “virtual” tour (via video) of the new seven-story “West Wing” building slated to be completed in June. To view the virtual tour, go to

New York Hospital Queens Encourages Advocacy

We continue to encourage the community and hospital staff to protect health care by rejecting the current proposal of the New York State budget. In the past few years there have been several rounds of health cuts that have led to jobs cut and services lost in New York State. In Queens alone, four hospitals have closed.

The New York State proposed budget calls for $1 billion in increased health care taxes and cuts, on top of nearly $4 billion in cuts enacted over the past two years. For New York Hospital Queens it would mean a cut of $4.023 million.

As the New York State Senate and Assembly continue budget negotiations, the hospital encourages employees, medical staff, volunteers, and community leaders to send a letter to reject Governor Paterson’s proposed budget. To learn about the impact in New York State for New York Hospital Queens go to  From this Web site, you can send a letter to elected officials in opposition to additional health care cuts.

Major Modernization Update

There has been significant progress on the new seven-story West Wing building as it nears completion.  Installation of the interior decor continues on all floors, as well as plumbing fixtures, doors, cabling, gas lines, flooring, ceilings, painting and built-in furniture. There has been significant progress in the new Main Lobby, particularly with the construction of the new multifaith and Jewish chapels.

Exterior work has begun in preparation for the new drive-up entrance. This work includes construction of the brick retaining wall next to the Lang Auditorium, new sidewalks, and the passenger drop-off area.

We look forward to the Ribbon Cutting and Reception on Wednesday, June 16 at 5:30 p.m.



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