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Transitional Care Program at New York Hospital Queens Earns Five-Star Quality Rating from The Centers for Medicare and Medicaid Services

NEWS RELEASE
FOR IMMEDIATE RELEASE
Allison Fleming, NYHQ
alf9034@nyp.org
(718) 670-2374

             Transitional Care Program at New York Hospital Queens Earns
   Five-Star Quality Rating from The Centers for Medicare and Medicaid Services

                                Program Bridges Care for Medicare Patients, Provides Monitoring and Ancillary Services

Flushing, N.Y., September 23, 2013 — New York Hospital Queens (NYHQ) announced today that the Transitional Care program has earned a five-star quality rating from The Centers for Medicare and Medicaid Services (CMS). This is the highest possible rating, derived from a combination of quality measures, inspection survey results and staffing ratios.

The Transitional Care program provides sub-acute care for patients covered by Medicare. It provides a bridge for those who are medically ready for discharge from an acute care (in-patient) setting, but, for some reason, may not be ready to move home or to a skilled nursing facility. A patient’s physician can refer him/her to the program; medically eligible patients can stay in this program for up to 20 days.

“This program provides a continuity of care for our patients,” said Andrea Gibbon, R.N., B.C., clinical nursing director. “Nurses work closely with the patient’s physician to create a plan that will prepare the patient for returning home or to a skilled nursing facility, and reduce the risk of readmission to an acute care setting,” she added.

Trained therapists from the Silvercrest Center for Nursing and Rehabilitation provide physical, occupational, and speech therapies for the program. A team of dedicated nurses from the Center manage the program. These nurses provide 24-hour care, in addition to the care provided by the patient’s physician. Patients and physicians have access to the hospital’s ancillary services, including diagnostic testing, medication and respiratory therapy, nutrition counseling, social services, and education programs.

New York Hospital Queens is a member of the NewYork-Presbyterian Healthcare System and is affiliated with Weill Medical College of Cornell University. For more information on New York Hospital Queens, visit www.nyhq.org.

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